Access to government information

Important information - COVID-19

FOI request timeframes are likely to be impacted by COVID-19, and whilst we are continuing to work to meet statutory timeframes, this may not be possible in all instances. We are committed to working with you and responding as best as we can under the current circumstances. We thank you for your patience and understanding during this time.

Open Access Information

The Freedom of Information Act 2016 (the Act) drives cultural change for the proactive release of government information, subject to the public interest. Part 4 of the Act introduces the Open Access Information Scheme (OAIS).

See if the information you are looking for is available on the Open Access Information Portal.

The Environment, Planning and Sustainable Development Directorate (EPSDD) proactively releases government information as outlined in the Compliance Strategy. View the documents released under the Strategy.

Government information is to be accessible, managed and protected in accordance with the Freedom of Information Act 2016, the Territory Records Act 2002, and the Information Privacy Act 2014.

Requesting government information

We can assist you to locate the information you are seeking. Please contact the EPSDD Information Management Team on 13 22 81 or email

You may also request information under the Freedom of Information Act 2016 (the Act). The Information Management Team can assist you to make a request under the Act. Government information you are seeking may be disclosed under an informal request or in response to an access application. Information released under the Act can be found in the
disclosure log.

To submit an access application, your request should be as specific as possible and include current contact details to enable us to respond to your request. We may refuse applications for information already publicly available.

Our Information Management Team coordinates the responses for access applications for matters in the EPSDD portfolio, including the Suburban Land Agency, City Renewal Authority and Asbestos Response Taskforce.

The personal information you supply in requesting government information will be used for the purpose of processing your request and will be managed in accordance with the Information Privacy Act 2014. Any queries concerning the management, access to or amendment of your personal information should be directed to the EPSDD Information Management Team.

You may submit an access application by email to or by mail to:

FOI – Information Management Team
Environment, Planning and Sustainable Development Directorate
GPO Box 158

Further information on the processing of access applications will be provided following receipt of an application (including processing times and any associated fees) or by contacting the EPSDD Information Management Team on 13 22 81 or by email to

ACT Law Handbook

The ACT Law Handbook is available online and has been written by academics, lawyers and judges with the aim of making the law more accessible for ACT residents. The ACT Law Handbook is your quick guide to the law - including Freedom of Information and Privacy law - what it is, how it affects you and how you can use it.

Searching for government information

Government information is made publicly available on our websites, in our communications with the community and upon request.