Phone

Contact us via the Access Canberra Contact Centre on 13 22 81.

Online

Ask a question, report an incident, make a complaint or provide feedback via Access Canberra's online feedback form.

Have your say on ACT Government projects via the YourSay website.

Post

Environment, Planning and Sustainable Development Directorate
GPO Box 158
Canberra City ACT 2601

Street address

480 Northbourne Avenue
Dickson ACT 2602

Customer services centres

Dickson

480 Northbourne Avenue
Dickson ACT 2602
Monday to Friday: 8:30am to 4:30pm (Closed on public holidays)

Mitchell

Please note the Mitchell office provides services for the building industry.

8 Darling Street
Mitchell ACT 2911
Monday to Friday: 8:30am to 4:30pm (Closed on public holidays)

Parks and Conservation Service office locations

Opening hours may vary due to public holidays.

Athllon Depot

Athllon Drive
Farrer ACT 2607
(just north of Athllon Drive and Sulwood Drive roundabout)
Monday to Friday: 9:00am to 4:00pm

Googong Depot

Googong Road
Googong NSW 2620
(2.5 km east of Old Cooma Road)
Monday to Friday: 9:00am to 4:00pm

Mitchell Depot

66-68 Grimwade Street
Mitchell ACT 2911
Monday to Friday: 9:00am to 4:00pm

Murrumbidgee Depot

Cotter Road
Casuarina Sands ACT 2611
(7.4 km west of Mount Stromlo Road turnoff on Cotter Road)
Monday to Friday: 9:00am to 4:00pm

Stromlo Depot

500 Cotter Road
Coombs ACT 2611
Monday to Friday: 9:00am to 4:00pm

Visitor Centres

Open public holidays, excluding Christmas day.

Namadgi National Park Visitor Centre

Naas Road
Tharwa ACT 2620
(2.7 km south of Murrumbidgee River Bridge at Tharwa)
Monday to Friday: 9:00am to 4:00pm
Saturday to Sunday and public holidays: 9:00am to 4:30pm
CLOSED Christmas Day and in the event of a Total Fire Ban
Website: www.environment.act.gov.au

Tidbinbilla Visitor Centre

Tidbinbilla Nature Reserve
Paddy's River Road
Paddy's River ACT 2620
Monday to Sunday: 9:00am to 5:00pm
CLOSED Christmas Day and in the event of a Total Fire Ban
Website: www.tidbinbilla.act.gov.au

Development Applications and Environmental Impact Statements

Comments on Development Applications or Draft Environmental Impact Statements should be sent to: epdcustomerservices@act.gov.au

Freedom of Information

Our Directorate operates in compliance with the principles of the Freedom of Information Act 2016.

More information is available on the Freedom of Information page.